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Information for Parents/Carers

In the Academy, any adult will listen to your child’s concerns, take them seriously and take steps to secure the right help and support.  If you have any worries about your child then we are similarly happy to discuss these with you.

If you do have any immediate concerns about your child’s mental health or safety we would recommend that you consult with your GP and that you access A&E services or ring NHS crisis services if you feel emergency help is needed (see details below).  Where there is a threat of immediate danger and/or risk to life then you should ring 999.

Children and Young People – CAMHS Crisis Number:

9am – 5pm: 01709 304808
Out of hours and Weekends: 0800 652 9571

Help in a crisis or out of hours – CAMHS (

Parent+ eClinic App

Please click on the link for information on a new Parent + eClinic app from RDASH. This will enable parents and carers to pre-book a confidential chat with a health professional when they need advice around their child's physical and emotional health needs.

Information on the Parent+ eClinic App

You might also find the following websites helpful:

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Anna Freud Logo




For more information on helping your child with specific safeguarding issues, the following information might be useful:

With Me In Mind